Frequently Asked Questions

  • What is PanTreatz?

    PanTreatz is a modern vending service that delivers snacks, drinks, and everyday treats with a focus on convenience, quality, and community. We're known for our clean machines, curated selections, and our 10% giveback program for schools.

  • Where are your machines typically placed?

    We serve schools, gyms, hotels, offices, retail spaces, breakrooms, and residential communities. If you have foot traffic, we likely have a vending solution for you.

  • How does your school donation program work?

    For every PanTreatz machine placed in a school, we donate 10% of annual sales directly back to that school. Funds can be used for supplies, wellness items, or educational tools.

  • Who decides how the donated money is used?

    We provide a report on total earnings, and the administration can choose the best way to apply the funds based on student needs. The administration will provide a wish list and PanTreatz will fill the request.

  • Is there a cost for schools to participate?

    No. We handle the machine placement, stocking, and maintenance — at no cost to the school.

  • What kind of snacks and drinks do you offer?

    We offer a mix of classic favorites, and healthier options.. Selections include but not limited to: chips, cookies, granola bars, candy, and drinks.

  • Can you customize the items in our machine?

    Yes. We can tailor inventory based on location preferences or dietary needs (gluten-free, low-sugar, etc.)

  • How often are machines restocked?

    Machines are restocked regularly based on usage.

  • What forms of payment do you accept?

    All machines accept major credit/debit cards, Apple Pay, Google Pay, and tap-to-pay options. No cash required.

  • What if a machine malfunctions or an item doesn’t dispense?

    Each machine has a support contact number for fast resolution. We offer quick response for refunds and same-day or next-day servicing when needed.

  • Are your machines accessible and easy to use?

    Yes. Our machines are ADA-compliant, touchscreen-operated, and designed for a smooth user experience.

  • How can I get a PanTreatz machine in my location?

    Fill out our “Request a Machine” form or contact us directly. We’ll assess the location and recommend the best setup — no obligation.